Offer: NEW - FROM 4.7% EFFECTIVE INTEREST RATE*
Move or change of address: it’s easy to update
Thank you for telling us about your new address at the earliest opportunity using this form.
Thank you for telling us about your new address at the earliest opportunity using this form.
Questions and answers
You can report your change of address in three ways:
- Online form on bob.ch
- By email: csc@bob.ch
- By phone: +41 44 244 25 00
Please provide your full name, your loan contract number, and the date of the move.
We recommend reporting the change of address as early as possible – ideally before the move. This ensures that important documents such as the annual interest certificate for your tax return are delivered correctly.
For the address update we need:
- Full name and date of birth
- Loan contract number
- Old and new address (incl. postcode and city)
- Date of the move
Yes. Once you have notified us of your new address, all future documents will be sent there – including the annual interest certificate you need for the debt deduction in your tax return.
The granting of personal loans at bob Finance is tied to a Swiss place of residence. If you are planning to leave Switzerland, please contact our customer service well in advance to clarify the modalities of loan repayment. Reachable via online form, csc@bob.ch, or +41 44 244 25 00.